Every store sizes it right.
When the product needs sizing, pairing or a site-specific answer, retail staff either escalate or guess. SelectPro gives every consultant, and every online customer, the recommendation your most experienced person would make.
What it's costing you.
Technical products don't fit a retail sales model
A heat pump, a generator or a hot water cylinder needs sizing. Retail staff turn over, and the knowledge to size correctly is concentrated in a few people.
Online customers bounce
A category page with forty products and a filter bar doesn't answer 'which one do I need?'. Customers leave, or ring the store and ask a question the store can't answer either.
You stock five brands. Your staff know one.
Each supplier has its own sizing tables and pairing rules. Consultants default to the brand they're comfortable with, and the customer never sees the better fit.
Wrong sizes come back as returns and reviews
An undersized unit that can't heat the room, or an outdoor unit that doesn't pair with the indoor units. Returns, credits, and a review that mentions your brand.
Consistency across stores
A national retailer's problem is scale. Dozens of stores, hundreds of consultants, and a handful of people who really know how to size a multi-room system. A selector puts those people's rules in front of every consultant. The customer gets the same answer in every store, and the answer is the right one.
Most retailers of technical products carry several brands, and each one comes with its own sizing tables and pairing rules. One selector holds all of them. The consultant asks the customer about the job, and the tree finds the best fit across every brand you stock, rather than the one that consultant happens to know.
Self-serve online, with a hand-off to the store
The same logic runs on your website. A homeowner answers a few plain-language questions and gets a recommendation, a price, and a path to buy or to book an installer. The store picks up the enquiry with the sizing already done.
What it changes
Fewer escalations, fewer returns, faster onboarding of new consultants, and a clear view of what customers are looking for. Read why your website should know which one they need.
Internal or public. Same logic.
The tree is the same. Who uses it, what it asks and how it ends are different.
The expert at every desk.
A staff tool behind a login. Your team runs it with the customer at the counter or on the phone. The questions can be technical, because a trained person is asking them, and the answer is the one your best expert would give.
Our take. In store first. Consultants get consistent sizing and pairing straight away, and every session can log whether it turned into a sale.
- Sizing calculations and compatibility rules built in
- The result emailed to the customer or copied straight into your quoting system
- Every session can log what happened next
- Staff added or removed in a click
What changes.
- 01
Every store sizes the system the same way
Consultants in every branch pair and size like your most experienced installer, with every supplier's rules built in.
- 02
One selector across every brand you stock
The rules of every supplier in one tree, so the recommendation is the best fit for the job, not the brand the consultant knows best.
- 03
Fewer returns, fewer bad reviews
Undersized units and mismatched pairings stop leaving the store.
- 04
Customers arrive already sized
Online, a few plain questions get them to the right product before they ring or walk in. The enquiry starts halfway done.
- 05
You see what converts
Which questions lose customers, which products get chosen, and which sessions turned into sales.
The expertise stays. The bottleneck doesn't.
Give us everything. We do the rest.
The question we hear most is how much of your team's time this takes. Less than you'd think. We need your product range and the technical documents behind it. The data work, the logic, the design and the hosting are ours.
What we need from you
- Your product range: a catalogue, spreadsheet or export from your system
- Technical PDFs, datasheets and sizing charts
- A link to your website or webshop
- One person who knows the products and can answer questions
What we don't need
- An IT project
- Data clean-up on your side
- A project manager
- 01
Send us what you have
Price lists, spreadsheets, PDFs, a link to your site. Messy is fine, we sort it.
Your time: About an hour - 02
We build the first version
We structure the data, write the selection logic and put a working selector on your own link.
Your time: The odd question by email - 03
Your expert reviews it
They click through, run a few real quotes past it and tell us what's off. We fix and go again.
Your time: An hour or two per round - 04
Live
A public link or staff logins, in your branding, with analytics from day one.
Your time: A short walkthrough with the team
Most builds ask for a few hours of your expert's time in total, spread across the review rounds.
See it built on your own products.
The fastest way to judge a selector is to click through one made from your catalogue. Send us your catalogue range or a link to your website and we'll put a working version in front of you.